Shipping Information

Standard Delivery Times:

• Continental US: 5–7 business days.

• International: 10–14 business days.

  
  

Important Notes:

1. Carriers: Orders ship via UPS/FedEx (USPS handles final US delivery).

2. Processing Time:

   • Orders placed Monday–Thursday ship next business day.

   • Friday–Sunday orders ship the following Monday (excluding US holidays).

3. Tracking: You’ll receive a shipping notification with a tracking link once your order is dispatched.

   
   

Delivery Issues:

• Refused/Incorrect Address: Refund issued (minus shipping costs) upon return to our fulfillment center.

• Marked as Delivered but Missing: Contact the carrier directly. We’re not liable for stolen packages.

  
  

Returns Policy

Full Refund Requirements:

1. Return ALL bottles (empty/full/partial), including bonuses/free items, within 180 days of purchase.

2. Include a written note inside the package with:

   • DigiStore24 Order ID.

   • Full name & shipping address.

   • Email & phone number.

   • Original packing slip (if available).

     
     

Processing:

• Refunds are issued within 3–5 business days after we receive and verify your return.

• Buyer covers return shipping costs.

  
  

International Orders:

• Non-refundable $30 shipping fee per product.

• Customs charges are the customer’s responsibility.

  
  

Physical Returns Address:

19655 E 35th Drive. Suite 100
Aurora, CO 80011

Digital Items

• 180-day money-back guarantee.

• Request refunds via our contact link within 180 days of purchase.

  
  

Legal Disclaimer

NO WARRANTIES: We disclaim all implied warranties (merchantability, fitness for purpose, non-infringement).

By ordering, you agree to our Terms & Conditions.

Contact: For questions, email contact@livcarepro.com.